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Executive Pen Shop  :: Warranty Information

Warranty Information  
 

Parker Warranty

INTERNATIONAL WARRANTY

This warranty is granted by

PARKER and applies in all countries other than the US and Canada, where a separate warranty applies.
Your PARKER® writing instrument is guaranteed for two years from the date of original purchase against defects in materials or workmanship. If found to be defective within the warranty period, your PARKER® product will be repaired or replaced free of charge. This warranty may be extended by registering your

 

PARKER® writing instrument at www.parkerpen.com . This warranty does not cover routine maintenance, or damage resulting from the failure to maintain the product in accordance with instructions provided by PARKER.

This warranty also does not cover ordinary wear and tear arising from use of the product,or damage that may arise from accidental or intentional misuse or abuse, alteration or customization, or repair by unauthorized persons. This warranty also does not coverdamage that is caused by the use of non  PARKER® inks or refills.

Except as provided herein and to the extent permitted by law, PARKER makes no other warranties, express or implied, and PARKER specifically excludes warranties of merchantability and fitness for a particular purpose. PARKER’s liability under this warranty shall be limited to repair or replacement of the writing instrument and PARKER shall not be responsible under this warranty for any damages and/or incidental or consequential damages, whether or not foreseeable unless such damages result from a willful act or omission or gross negligence of PARKER or its officers, representatives, or agents. Other rights and remedies controlled by applicable law are preserved.

Some products may be out of production or may be unable to be repaired. In that circumstance,  PARKER reserves the right to substitute a product of comparable value and style.

For service under this warranty, please return your pen to any authorized

 

PARKER service centre, along with the original guarantee certificate duly completed by an authorized dealer (or proof of purchase, such as a dated receipt showing the purchase of the product claimed).

This warranty gives you specific legal rights. You may also have other rights as a matter of law which vary from state to state and country to country and which are unaffected by this warranty, including (but not limited to) the legal warranties covering any consequences of defects whether or not visible in the product.

 

Waterman Warranty

This warranty is granted by WATERMAN and applies in all countries other than the USand Canada, where a separate warranty applies. Your

WATERMAN® writing instrument is guaranteed for three years from the date of original purchase against defects in materials or workmanship. If found to be defective within the warranty period, your WATERMAN® product will be repaired or replaced free of charge. This warranty may be extended by registering your WATERMAN® writing instrument at www.waterman.com .

 

This warranty does not cover routine maintenance, or damage resulting from the failure to maintain the product in accordance with instructions provided by

WATERMAN.

 

This warranty also does not cover ordinary wear and tear arising from use of the product,or damage that may arise from accidental or intentional misuse or abuse, alteration or customization, or repair by unauthorized persons. This warranty also does not cover damage that is caused by the use of inks or refills other than those made by

WATERMAN .

 

Except as provided herein and to the extent permitted by law, WATERMAN makes no other warranties, express or implied, and WATERMAN specifically excludes warranties of merchantability and fitness for a particular purpose. WATERMAN’s liability under this warranty shall be limited to repair or replacement of the writing instrument and WATERMAN shall not be responsible under this warranty for any damages and/or incidental or consequential damages, whether or not foreseeable, unless such damages result from the willful act or omission, or gross negligence, of WATERMAN. Other rights and remedies controlled by applicable law are preserved.

Some products may be out of production or may be unable to be repaired. In that circumstance,

WATERMAN reserves the right to substitute a product of comparable value and style. For service under this warranty, please return your pen to any authorized WATERMAN service centre, along with the original guarantee certificate duly completed by an authorized dealer (or proof of purchase, such as a dated receipt showing the purchase of the product claimed).

 

This warranty gives you specific legal rights. You may also have other rights as amatter of law which vary from state to state and country to country and which are unaffected by this warranty, including (but not limited to) the legal warranties covering any consequences of defects whether or not visible in the product.

 

Porsche Design Warranty

Porsche Design pens are guaranteed against failures due to faulty materials or workmanship for one year. If found to be defective, your pen will be repaired or replaced when returned to Porsche Design.

Conway Stewart Warranty

Lifetime Warranty: Conway Stewart writing instruments are guaranteed against mechanical failure due to faulty materials or workmanship throughout the life of the original owner. This warranty does not apply to accidental damage of writing pens and nibs, damage resulting from improper service or repair by any other than Conway Stewart. Used fountain pen nibs, and refills of any kind are exempt from this warranty.

Cross Writing Instruments Full Perpetual Warranty Guarantee.
All Cross writing instruments and desk set penholder mechanisms are unquestionably guaranteed against mechanical failure, regardless of age. Any Cross product or part requiring service under this warranty will be repaired or replaced at no charge when it is sent to us via an official Cross sales outlet (postage and insurance are the responsibility of the consumer, and shipping and handling fees may apply). Any such product that is no longer in production and cannot be repaired will be replaced with a comparable Cross product. Leads, erasers, ink cartridges and stylus tips exhausted in the course of normal use, and emblems and other customised adornments, are excluded from this warranty; also excluded are fountain pen nibs and other parts damaged from impact, unreasonable use or obvious abuse. The Cross guarantee extends our assurance of a lifetime of writing pleasure to every owner of a Cross writing instrument.

This warranty gives you specific legal rights, and you may have other rights which vary from country to country or jurisdiction to jurisdiction.

Warning: Pen caps can obstruct breathing. Keep out of mouth. This product in not intended for children.

Applicable to stylus tips: In no event shall Cross be liable for incidental or consequential damages of any kind or character including, without limitation, physical damage to the surface of personal digital assistants or hand-held PCs. Some countries and jurisdictions do not allow the exclusion of incidental or consequential damages, so the above exclusions may not apply to you.
 

Sheaffer Limited Lifetime Warranty

This Sheaffer¨ writing instrument is guaranteed against mechanical failure due to original factory defects in materials and workmanship, for the lifetime of its first owner. Should such failure occur, please return the complete instrument to the nearest authorized Sheaffer Service Retailer with proof of first ownership. It will be repaired or exchanged for one of comparable value, free of charge. This warranty does not cover loss, accidental damage, misuse or abuse. This warranty gives you specific legal rights. You may also have other rights, which vary from state to state or country to country.

Sheaffer Limited 3 Year Warranty

This Sheaffer writing instrument is warranted against mechanical failure due to defects in material or workmanship for a period of three (3) years from the date of purchase from an authorized Sheaffer Retailer. Should such mechanical failure occur, please return the complete writing instrument with proof of original purchase to an authorized Sheaffer Service Center and Sheaffer will repair the writing instrument. If a repair is not possible in a reasonable period of time, Sheaffer will exchange the writing instrument for one of comparable value.

This three (3) year warranty is only valid with proof of original purchase and does not cover loss, accidental damage, misuse, reasonable wear and tear, or abuse such as improper use and care. This warranty may be transferred. Sheaffer is not responsible for lost or misdirected mail. This warranty gives you specific legal rights. You may have other rights which may vary from state to state, province to province, or country to country.

Sheaffer Limited 1 Year Warranty

For a period of one year from the date of purchase, Sheaffer will repair or replace, at its option, this writing instrument, free of charge, if it has a mechanical failure due to defect in material or workmanship. This warranty does not cover loss, accidental damage, reasonable wear and tear, misuse, or abuse such as improper use and care. This warranty gives you specific legal rights. You may also have other rights that may vary from state to state or country to country.

Caran D' Ache
 
International guarantee
Every product is in perfect condition when it leaves our factory and is guaranteed against any manufacturing defects which may subsequently come to light. This worldwide guarantee is confirmed by the certificate which accompanies the product.
Hallmark of quality
The Caran dâAche name has been a HALLMARK OF QUALITY since 1924
 
Waldmann
 
 All Waldmann products come packaged in a luxury keepsake wooden or leather box and include a lifetime warranty.
 
B & J Collection
Hand Made to order, can only be returned if defective.
 
 
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